Personnel Audit
Staff Interviews
Staff are the heart of a venue, the start and end of the great client experience. KSC takes this element very seriously and is committed to meeting and getting to know each member of the team. Interviews provide information on each member of the team, including their passions and pain-points.
Employee Handbook Review
The employee handbook helps to guide the expectation of venue staff. KSC provides a comprehensive review of this and provides feedback in conjunction with the staff interview process.